Terms and conditions

Users who use the services offered by this website declare that they know and accept these general terms and conditions.

Owner of the website and related services

Az.Agr. Casanuova of Besançon Thilo
Via San Martino Altoreggi 52
50063 Figline and Incisa Valdarno (FI)
Tel 0559500027 Cel 3295437877
VAT number 06572700489
CF. BSNTLG79T15Z112W
Recipient code: KRRH6B9
agricultural@casanuova-toscana.it

Information on the website

This website offers an online sales service for wine, oil and other spirits.

Introduction

This document

This document constitutes a legal agreement between you, as a User, and the company that manages and governs your use of the website and, in any case, the use of the services provided. “Legal agreement” means that the terms of this agreement, once accepted by the User, are binding on the latter.
For simplicity, “User”, “you”, “your” and similar terms, both in the singular and in the plural, refer to you, the User. “We”, “our” and similar terms refer to the company that owns and operates the website. “Agreement” refers to this document, as amended from time to time. The Contract is concluded in the Italian language. Other definitions can be found in the “Definitions” section at the end of this Agreement.

Acceptance of the Agreement

In order to use this website, you must carefully read and accept the Agreement by clicking on the specific acceptance button. If you do not accept the Agreement you will not be able to use the Service.

Registration, website content and prohibited use

Registration

In order to use the Service or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general conditions. The User has the responsibility of guarding and keeping their login credentials confidential.

It is understood that in no case can the Owner be held responsible in the event of loss, dissemination, theft or unauthorized use by third parties, for any reason whatsoever, of the Users’ access credentials.

Account cancellation and termination of User accounts

Registered Users can deactivate their accounts, request their cancellation or stop using the Service at any time, through the interface of this website or by contacting the Owner directly.
The Owner, in case of violation of these Terms, reserves the right to suspend or close the User’s account at any time and without notice.

The Owner reserves the right to suspend or cancel the User’s account at any time and without notice if he believes that:

the User has violated the Agreement; and / or
access or use of the Service could cause damage to the Owner, to other Users or to third parties; and / or
the use of this website by the User may result in a violation of the law or applicable regulations; and / or
in the event of investigations conducted as a result of legal actions or for the involvement of the public authority; and / or
the account is considered by the Owner, at its sole discretion and for any reason, inappropriate or offensive or in violation of the Agreement or not in line with the standards of the Owner.

Content available on this website

The contents available on this website are protected by copyright law and other international laws and treaties aimed at protecting intellectual property rights and, unless otherwise specified, their use is permitted to Users only within the limits specified in the this clause.
The Owner grants the User, for the entire duration of the Agreement, a personal, non-transferable and non-exclusive license, for exclusive personal and never commercial purposes and limited to the device used by the User for the use of such content.
Therefore, it is expressly forbidden for the User to copy and / or download and / or share (except within the limits illustrated below), modify, publish, transmit, sell, sublicense, process, transfer / assign to third parties or create derivative works. in any way from the contents, including third parties, available on this website, nor allow third parties to do so through the User or his device, even without his knowledge.
Where expressly indicated on this website, the User, for mere personal use, may be authorized to download and / or copy and / or share some content made available on this website, provided that he faithfully reproduces all the copyright and other information provided by the Data Controller.

Content Provided by Third Parties

The Owner does not make any preventive moderation on the contents or links provided by third parties shown on this website. The Holder is not respresponsible for such contents and their accessibility.

Content provided by the User

Users are responsible for their own and third party content that they share on this website, by uploading them, inserting content or in any other way. Users release the Owner from any liability in relation to the unlawful dissemination of third party content or the use of this website, in ways that are contrary to the law.

The Owner does not carry out any type of moderation of the content published by the User or by third parties, but undertakes to intervene in the face of reports from Users or orders issued by public authorities in relation to content deemed offensive or illegal.
In particular, the Owner may suspend or interrupt the display of the contents in the event that:

complaints from other Users are received;
receives a report of infringement of intellectual property rights;
believes it must do so in anticipation of, or as a result of, legal action;
such action is required by public authorities; or
believes that this content, remaining accessible through this website, could put Users, third parties, the availability of the Service and / or the Owner himself at risk.

Rights on content provided by Users

The only rights granted to the Owner in relation to the content provided by Users are those necessary for the operation and maintenance of this website.

Unless otherwise established, by sending, publishing or displaying content on or through this website, the User grants the Owner and other Users a license without territorial limits, non-exclusive, free and with the right of sublicense. , for use, copying, reproduction, processing, adaptation, modification, publication, transmission, display and distribution of such content with any media or distribution method currently available or developed thereafter.

Services Provided by Third Parties

Users may use services or content included in this website provided by third parties, but they must first have read the terms and conditions of such third parties and have accepted them. Under no circumstances can the Owner be held responsible in relation to the correct functioning or availability, or both, of services provided by third parties.

Usage not permitted

The Service must be used as established in the Terms.
Users cannot:

reverse engineer, decompile, disassemble, modify or create derivative works based on this website or any portion of it;
circumvent the computer systems used by this website or by its licensors to protect the content accessible through it;
copy, store, modify, change, prepare derivative works or alter in any way any of the content provided on this website;
use any robot, spider, search and / or site retrieval application, or any other device, process or automatic means to access, retrieve, scrap or index any portion of this website or its contents;
rent, license or sublicense this website;
defame, offend, harass, engage in threatening practices, threaten or otherwise violate the rights of others;
disseminate or post illegal, obscene, illegitimate, defamatory or inappropriate content;
illegally appropriate the account in use by another User;
register or use the Service in order to approach Users to promote, sell or advertise in any way products or services of any kind through this website;
use this website in any other improper way that violates the Terms.

Terms of sale

Payment services

This website includes some subscriptions or paid services.
The fees, duration and conditions of the accounts and paid services are indicated in the relevant section of this website.

Purchase procedure

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and the owner’s discretionary acceptance.
The User must select the products and complete the check-out, after carefully checking the information contained in the order summary. The order is placed by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the Order Summary form.

The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract takes place when the Order Confirmation is sent by the Owner to the email address to delivered by the User. The Owner reserves the right not to confirm an order, informing the User within 5 working days of placing the order, at the email address associated with his purchase, of any unavailability of one or more of the products purchased. In this case, the Owner will refund the price and shipping costs incurred by the User.

Terms of payment

This website uses third-party tools for processing payments and does not in any way come into contact with payment data – such as those relating to credit cards – provided.

Any costs for managing payments from the User that are not accepted will be charged to the User.

Prior authorization for future payments via PayPal

In case of payment through a PayPal account, during the purchase, this website will store an identification code associated with the customer’s PayPal account, which authorizes this website to be used exclusively for future purchases.

It is possible to revoke the aforementioned authorization at any time, through the interface of this website or by contacting the Owner directly.

Retention of title

Until full payment of the price of the products ordered, the products remain the property of the Owner.

Availability of products

The prices, descriptions or availability of the products displayed are subject to change without notice. The photos inserted are indicative and may not constitute an exact representation of the products.
The Owner will do its best to present the characteristics of the products with the greatest degree of detail possible on this website within each tab corresponding to the product viewed by the User. However, the images and colors of the products offered for sale on this website may differ from the real ones due to multiple factors including, but not limited to, the User’s terminal monitor, photographic filters etc. Therefore, the User acknowledges and accepts that any minor differences do not constitute a lack of conformity of the products.

Execution of the Order

The Order is executed within the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the ordered product. The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.

Delivery

Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.
Upon delivery, the User must check the content by specifying any anomalies in the delivery form.
In case of failure to collect within the deadline set by the carrier, the products will be returned to the Owner, who will refund the price of the products, but not the shipping cost. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may have occurred to the Products after delivery to the carrier, where the latter has been chosen and appointed by the User or for delays in delivery attributable to the latter.

Right of withdrawal

In case of purchase of products or services on this website, the User has the right to withdraw from the contract without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Owner of the decision to withdraw by means of an explicit declaration sent to the indicated contacts.

Effects of withdrawal

If the User withdraws from this contract, he will be reimbursed for all payments he has made to the Owner, including delivery costs (with the exception of additional costs deriving from the possible choice of a type of delivery other than the least expensive type of delivery. standard offered) without undue delay and in any case no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from this contract. These refunds will be made using the same payment method used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not have to incur any costs as a result of this reimbursement. The refund may be suspended until receipt of the goods or until the User has demonstrated that he has returned the goods, whichever is earlier.

The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from day on which he communicated the withdrawal from this contract. The deadline is met if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods will be anticipated by the User, but will be reimbursed by the Owner in the manner and within the limits indicated above at the expense of the User. The User is only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Limitations to the right of withdrawal

Returned products that are damaged or used in a different and further way than is strictly necessary to establish their nature, characteristics and functioning will be reimbursed after deduction of the decrease in value resulting from damage or use. Reimbursement is excluded when the decrease in value is total.
The User is requested to insert a copy of the delivery document received inside the package.

The right of withdrawal is in any case excluded in relation to:

goods made to measure or clearly personalized;
the supply of goods which are liable to deteriorate or expire rapidly;
the supply of sealed goods which are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery.

If one of the aforementioned exceptions were applicable to the goods purchased by the User, the latter will not be able to exercise the right of withdrawal.

Applicability of the withdrawal clauses

The clauses concerning the exercise of the right of withdrawal, as well as the related consequences and exceptions, apply exclusively to the User who qualifies as a consumer, that is, to the User who acts for purposes unrelated to his business and professional activity.

Legislative references

21/2014 – implementing Directive 2011/83 / EU on consumer rights.

Warranty

The User who purchases as a consumer has the right to guarantee the conformity of the products and services purchased within 24 months of purchase, provided that notice is given within 2 months of their discovery.

To exercise the right of guarantee, the User is required to contact the Owner at the contact information contained in this document, giving an accurate description of the defect found.
If the lack of conformity of the product is ascertained, the User has the right to obtain, at his choice, the repair or replacement of the product.
The User also has the right to request from the Owner an appropriate price reduction or termination of the contract in the following cases:

if the repair and replacement are impossible or excessively expensive;
if the Owner has not repaired or replaced the goods within a reasonable period, in any case not less than 15 days;
if the replacement or repair previously carried out has caused significant inconvenience to the User.

The User is still required to return the defective products.

Compensation and Limitation of Liability

Indemnify

The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, administrators, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend themselves. in court, which should arise in the face of damages caused to other Users or to third parties, in relation to the content uploaded online, to the violation of the law or of the terms of these conditions of service.

Limitation of Liability

This website and all the functions accessible through this website are made available to Users, under the terms and conditions set out in the Agreement, without any guarantee, explicit or implicit, which is not mandatory by law. In particular, no guarantee is provided of the suitability of the services offered for the particular purposes that the User sets himself.
The use of this website and the features accessible through this website is carried out by the Users at their own risk and under their own responsibility.
In particular, the Owner, within the limits of applicable law, is liable for damages of a contractual and extra-contractual nature towards Users and third parties exclusively by way of willful misconduct or gross negligence when these constitute an immediate and direct consequence of the activity of this website. Therefore, the Owner will not be responsible for:

any losses that are not a direct consequence of the breach of the Contract by the Owner;
any loss of commercial opportunity and any other loss, even indirect, possibly suffered by the User (such as, by way of example but not limited to assets, business losses, loss of revenues, income, alleged profits or savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.);
damages or losses deriving from interruptions or malfunctions of this website due to events of force majeure or, in any case, to unforeseen and unforeseeable events and, in any case, independent of the will and outside the control of the Owner such as, by way of example and not exhaustive , breakdowns or interruptions to telephone or electricity lines, to the internet and / or in any case to other transmission tools, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of third-party products, services or applications set off; and
incorrect or unsuitable use of this website by Users or third parties.

Common provisions

Interruption of the Service

To guarantee Users the best possible use of the Service, the Owner reserves the right to interrupt the Service due to the need for maintenance or system updating, informing Users through constant updates on this website.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of this website and its Services without the prior written permission of the Owner, granted either directly or through a specific resale program.

The Owner could tolerate forms of resale carried out on a personal (one by one) and limited basis; any form of mass resale is expressly excluded.

Privacy policy

For information on the use of personal data, Users must refer to the privacy policy of this website.

Intellectual Property Rights

All trademarks of the Application, figurative or nominative, and all other signs, commercial names, service marks, word marks, commercial names, illustrations, images, logos that appear concerning this website are and remain the exclusive property of the Owner. or its licensors and are protected by applicable trademark laws and related international treaties.

All trademarks and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos concerning third parties and the contents published by such third parties on this website are and remain the exclusive property or in the availability of said third parties and their licensors and are protected by current trademark laws and related international treaties. The Owner does not own the ownership of these intellectual property rights and can use them only within the limits and in compliance with the contracts concluded with such third parties and for the purposes outlined therein.

Age requirements

Users declare to be of age according to the legislation applicable to them. Under no circumstances may children under the age of 13 use this website.

Conditions for receiving deliveries

The User who makes a purchase through this website also declares and guarantees that whoever will receive the shipment of the purchased products is of age according to the legislation applicable to the latter.

Changes to these Terms

The Owner reserves the right to make changes to the Terms at any time, giving notice to the User by posting it on this website.
The User who continues to use this website after the publication of the changes accepts the new Terms without reservation.

Transfer of the contract

The Owner reserves the right to transfer, assign, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the User’s rights provided herein are not affected.

The User may not assign or transfer in any way their rights or obligations under the Terms without the written authorization of the Owner.

Communications

All communications relating to this website must be sent using the contact information indicated in the Agreement.

Ineffectiveness and partial nullity

Should any clause of the Terms prove to be null, invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected by this and will remain fully effective.

Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Data Controller has its registered office.
The exclusive forum of the consumer is an exception, if the law provides for it.

Dispute Resolution

Online dispute resolution for consumers

The consumer residing in Europe must be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at the following link.

The Data Controller is available to answer any question sent by email to the email address published in this document.